Reference: 1061

IT Service Delivery Manager

£40,000 - £50,000 + Benefits

Our Partner, a leading IT Services Provider are seeking a seasoned IT Service Delivery Manager to join their IT team in London. The Successful IT Service Delivery Manager will be responsible for negotiating and managing the performance of Internal and external service providers to guaranty the best IT service delivery for their clients.


Skills Sought:


  • An excellent appreciation of IT Infrastructure technologies such as Windows Server, Active Directory, Microsoft Exchange, Storage Solutions, Backup Infrastructure, Virtualisation VMware/Hyper-V, Cloud Technology and Data Centres.
  • The IT Service Delivery Manager will take part in defining the company Service Level Agreement (SLA'S) and will make sure service delivery methodologies are respected.
  • ITIL
  • Stakeholder Management
  • Supplier Management
  • Strategy and planning
  • Project management
  • Service Planning and Improvement
  • Service Operations and Service Level Management
  • Negotiation skills


To find out more, apply with your CV and a member of the Talent Acquisition Team will be in contact to discuss your application and job search.