Reference: 1078

1st Line Support Analyst / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer

£20,000 - £23,000 + Paid Exams + Bens

1st Line Support Analyst / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer

Our Partner, a leading Manged Service Provider who have been awarded with the internationally recognised accreditation "Investors in people" are seeking a 1st Line Support Analyst / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer to join their team based in the heart of Central London

This is an excellent opportunity for an individual who has demonstrable commercial 1st Line, Service Desk, Desktop or Help Desk support experience to join a forward thinking business that will invest in your future in the way of training and paid technical exams.

The 1st Line Support / Service Desk Analyst / Help Desk Analyst/ Desktop Support Engineer will support over 5000 + users, working collaboratively as part of a wider team. 

Skills Sought: 1st Line Support / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer

  • 1st line Support / Desktop Support / Service Desk Support / Helpdesk Support
  • Active Directory User management
  • Microsoft Server 2003 - 2016
  • Backup Technologies
  • Laptop/desktop and thin client support
  • Mail Support – Connectivity to Outlook/ Exchange / Public Folders etc.
  • Microsoft Windows 7 / 8.1 /10 /
  • Handheld Device Support - iPhone, Android, windows mobile
  • Microsoft Office 2013/16/365 for Windows

  • Desirable Experience
    • Apple / Microsoft Certified
    • Apple MAC Support Expoerience.


To find out more about the 1st Line Support / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer position apply with your CV and or contact a member of the Talent Acquisition Team at ZenTech Talent on 0207 100 4936. We welcome the opportunity to discuss your application and job search in further detail.