2nd Line Support Engineer

2nd Line Support Engineer | Service Desk Analyst | Help Desk Analyst | Desktop Support | IT Support Engineer 

Hybrid working from home and some office | Salary: £30,000 - £35,000 per annum

• Are you a 2 nd Line Support Engineer looking for the next step in your career?
• Do you live within commuting distance to Uxbridge?
• Are you passionate about IT Support?
• This role could be for you!

Our Partner, a leading Engineering company are seeking a 2nd Line Support Engineer | Service Desk Analyst | Help Desk Analyst | Desktop Support Engineer to join their team based in Uxbridge.

This is an excellent opportunity for someone who has some demonstrable commercial 2nd Line, Service Desk or Help Desk support experience to join a forward thinking business that will invest in your future career.

The 2nd Line Support Engineer/ Service Desk Analyst / Help Desk Analyst will support users, remotely and in person working collaboratively as part of a wider team.

Skills Sought: 2nd Line Support Engineer| Service Desk Analyst | Help Desk Analyst

· 1st & 2nd line Support / Desktop Support / Service Desk / Helpdesk Support

· Active Directory User management

· Mail Support - / 365 / Connectivity to Outlook/ Exchange / Public Folders etc.

· Microsoft Windows 10

· Understanding of PC Hardware and Software Set-up and Configuration

· PC and Laptop Builds / imaging of Laptops

· Mobile Device Management iPhone, Android, Windows mobile

· Microsoft Office 365 & 2019

· Understanding of ITIL Principles

· Windows Server and SCCM experience desirable but not essential

To find out more about the 2nd Line Support Engineer / Service Desk Analyst / Help Desk Analyst position apply with your CV and or contact a member of the Talent Acquisition Team at ZenTech Talent on. We welcome the opportunity to discuss your application and job search in further detail.

 2nd Line Support Engineer | Service Desk Analyst | Help Desk Analyst | Desktop Support | IT Support Engineer