Reference: 10233

2nd Line Support Analyst / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer

£23,000 - £28,000 + Paid Exams + Bens


2nd Line Support Analyst / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer

Our Partner, a leading Manged Service Provider who have been awarded with the internationally recognised accreditation "Investors in people" are seeking a 1st/2nd Line Support Analyst / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer to join their team based in the heart of Central London

This is an excellent opportunity for an individual who has demonstrable commercial 1st/2nd Line, Service Desk, Desktop or Help Desk support experience to join a forward thinking business that will invest in your future in the way of training and paid technical exams.

The 1st/2nd Line Support / Service Desk Analyst / Help Desk Analyst/ Desktop Support Engineer will support over 5000 + users, working collaboratively as part of a wider team. 

Skills Sought: 1st/2nd Line Support / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer

  • 1st/2nd line Support / Desktop Support / Service Desk Support / Helpdesk Support
  • Active Directory User management
  • Microsoft Server 2003 - 2016
  • Backup Technologies
  • Laptop/desktop and thin client support
  • Mail Support – Connectivity to Outlook/ Exchange / Public Folders etc.
  • Microsoft Windows 7 / 8.1 /10 /
  • Handheld Device Support - iPhone, Android, windows mobile
  • Microsoft Office 2013/16/365 for Windows
  • Desirable Experience
    • Microsoft Certified
    • Apple MAC Support Expoerience.


To find out more about the 1st/2nd Line Support / Service Desk Analyst / Help Desk Analyst / Desktop Support Engineer position apply with your CV and or contact a member of the Talent Acquisition Team at ZenTech Talent on 0207 100 4936. We welcome the opportunity to discuss your application and job search in further detail.