Reference: 1025

1st Line Helpdesk Engineer

£25,000 - £28,000 + Benefits

Our Partner, a leading Media organisation are seeking a 1st Line Helpdesk Engineer to join their team based in London. The 1st line Helpdesk Engineer will be working collaboratively as part of a large team of IT support professionals responsible for supporting 700 users across the EMEA Region.

Skills Sought:

  • Experience as the first point of contact for users requiring helpdesk support
  • Active Directory user management
  • Exchange/ Outlook Support
  • Maintain hardware and software inventory
  • User account administration
  • Update documentation and user guides
  • Microsoft Office
  • Microsoft Windows 7 & 8 Support
  • Handheld Device Support - Mobile Phones and iPads
  • MCP or CompTIA


To find out more, apply with your CV and a member of the Talent Acquisition Team will be in contact to discuss your application and job search.